Starter
$39/mo
200 min · hard cap · $0 overage
Platform voice
Start Starter
Cancel anytime.
AI receptionistfrom $39/mo · hard cap
Never miss a call again, and never get a surprise bill.
It picks up in English or Spanish and emails the summary.
PickRep is an AI receptionist and AI answering service for small business. It answers every call to your business, day or night, in English or Spanish, takes the message, answers common questions from your website, and emails you a clean summary about two seconds after hang-up. One flat monthly price with a hard cap. Keep your number: just forward your calls.
Cancel anytime.
Starter $39 · 200 min. Pro $79 · 400 min. Business $149 · 755 min. No overage. Nothing extra to buy.
Sample from
Sample call · labeled example
Comfort Air Heating and Cooling(555) 010-0142 · inbound
Sample call00:00 / 01:33
PickRepThanks for calling Comfort Air Heating and Cooling. I’m the AI assistant for the team, and just a quick heads-up, this call may be recorded. How can I help you out today?
Caller
Hi, yeah—so our AC just completely died. Like, the thermostat is blank, nothing’s blowing, and it’s already eighty-two degrees inside the house.
PickRepOh no, that is brutal, especially today. Have you noticed if a breaker tripped, or did it just shut off out of nowhere?
Caller
My husband checked the panel outside and nothing looked flipped, so… yeah, we really need someone out here today if that's possible. We have a newborn at home.
PickRepGot it, I'll mark this down as urgent so the team sees that right away. Who am I speaking with?
Caller
This is Sarah Miller.
PickRepNice to meet you, Sarah. And is the number you're calling from the best one for a callback, or should we use a different one?
Caller
Uh, actually take my husband's cell—Wait, no, he’s in meetings. Use mine, it's 555-019-2834.
PickRep555-019-2834, got it. And what’s the street address there?
Caller
412 Oakwood Lane, right off Main in Brookside.
PickRepPerfect. I do see an open dispatch window on the calendar for this afternoon between 2:00 and 4:00 PM. Want me to hold that spot for you while the owner reviews this?
Caller
Yes, please, that would be amazing.
PickRepDone. I’ve provisionally locked in that 2:00 to 4:00 window and emailed all your details straight to the owner. He’ll give you a call back shortly to confirm. Stay as cool as you can in the meantime, Sarah!
Caller
Thank you so much. Bye.
Answered from your site · 0 guesses · email summary after hang-up
- Hard cap, no surprise bills
- Keep your number
- Spam and calls under 10 seconds aren't billed
- Opt-in calendar booking
Pick your minutes
Pro
$79/mo
400 min · hard cap · $0 overage
Usual fit for field trades
Your own voice, opt-in
Start Pro
Cancel anytime.
Business
$149/mo
755 min · hard cap · $0 overage
Your own voice, opt-in
Start Business
Cancel anytime.
Every missed call is a customer calling the next name on the list.
When you're with a client, on a job, or closed for the night, the phone keeps ringing. Most callers will not leave a voicemail. PickRep picks up every time, so the caller gets an answer and you get the lead.
Everything after the call.
One inbox for summaries, call history, and your minute meter.
Summary in your inbox.
Every call in one log.
Hard cap, no overage.
Business profile you approve
Open slots only
Keep your number
What it does
Four jobs on a live call. The same summary lands in your inbox after hang-up.
Answer FAQs & Pricing
Hours, services, and prices come from the website profile you approve. If it is not there, PickRep says so and takes a message.
Learn moreBook Google Calendar Appointments
Opt-in on every plan. Callers hear only open slots, then a confirmation by voice and by email. Leave booking off and the request is in the summary.
Learn moreCapture & Triage Leads
Name, callback number, reason, and urgency. The number is read back so the callback is usable.
Learn moreFlag Urgent Calls
Urgent calls are flagged at the top of the summary. PickRep does not patch the caller through. You get the callback details instead.
Learn moreHow a call runs, and how you turn it on
Your line rings first. PickRep answers, then emails the record about two seconds after hang-up.
Your existing line
01
Caller Dials Your Number
Rings you first; forwards on busy / no-answer
<1s
02
PickRep AI Answers
Greets in EN/ES. Answers FAQs, hours and pricing from your website.
On the call
03
Live Action & Routing
One of three outcomes, from the profile and calendar you approved.
- Books open Google Calendar slot
- Captures lead + callback details
- Flags urgent calls at the top of your email summary
2s after hang-up
04
Instant Owner Handoff
Email summary + audio recording + full transcript + dashboard log
- 01
Sign up with email.
- 02
Paste your website. We draft your business profile and FAQs. You edit. Nothing goes live until you approve.
- 03
Forward your calls to PickRep. No new phone system. Keep your number, or get a local number.
- 04
Make a test call, then switch it on.
By trade
Home services
One intake for HVAC, pool, garage, handyman, plumbing, and electrical while you are on a job.
Industry pageHVAC & AC repair
Answers while you're in an attic or on a roof. Captures the address, the system issue, and how urgent it is.
Industry pagePool service
Answers on the deck or between stops. Captures the address, gate or HOA code, and the pump or water issue.
Industry pageGarage doors
Answers while you're on a ladder. Captures the address and whether the door is stuck open or closed.
Industry pageHandyman
Answers between jobs. Captures the address, access notes, and the repair so you can call back with the right tools.
Industry pagePlumbing
Answers under the sink or between calls. Captures leaks, clogs, and the service address.
Industry pageElectrical
Answers on a panel or service call. Captures outages, breakers, and urgency in the summary email.
Industry pageNot for medical or dental offices: PickRep doesn't handle protected health information.
Small business
Built for small businesses, wherever you work
PickRep answers for small businesses in the US, Canada, and other countries. Field trades lead: HVAC, pool service, garage doors, handyman, plumbing, and electrical. Salons, wellness studios, small law offices, and agencies use the same plans.
English and Spanish are on every plan: $39, $79, and $149. That helps when a caller switches language, including in South Florida, Texas, California, and New York. The same intake (address, gate or access code, the issue, and urgency) is emailed while you are still on the job.
Have questions about billing or minutes? Read our FAQ.
Hear it answer a call. Then decide.
Cancel anytime.
Questions? Email support@pickrep.com