AI Answering for HVAC, Pool, Garage Door, and Handyman Shops
Field trades lose jobs while the owner is already on a job. The caller who needs a no-cool visit, a stuck garage door, a green pool, or a small repair will try the next company if the phone rings out.
Why these trades miss the call
A pool tech is on a deck. An HVAC tech is in an attic. A garage-door tech is on a ladder. A handyman is under a sink or between a plumbing stop and an electrical stop. None of them can pick up.
The call is usually short and specific. The caller has an address, a gate or lockbox code, a problem, and a time they hope you can come. If that information is not written down, the callback is a guess.
PickRep is for small businesses in the US, Canada, and other countries. Bilingual answering matters where callers switch between English and Spanish, including South Florida, Texas, California, and New York. The product is not limited to one metro.
What the call should capture
The useful summary is the same shape every time:
- Who called, and the callback number read back.
- Where the job is, plus a gate, HOA, or lockbox code if they give one.
- What failed, in their words: no-cool, a loud pump, a door stuck halfway, a leaky faucet.
- How soon they need someone, so urgent jobs sit at the top of the email.
Opt-in booking uses Google Calendar only. PickRep offers open slots, states the fee you approved, and confirms by voice. The booked window is on your calendar and the on-call lead gets the job summary. Photos can be uploaded to the lead. Leave booking off and the requested window stays in the summary.
Worked tickets, not measured averages
These numbers are examples you can replace in the missed-call calculator. They are not a survey and not a promise of revenue.
HVAC & AC repair
- Example ticket
- $650
- What to capture
- Address, no-cool or leak, urgency
Garage door repair
- Example ticket
- $420
- What to capture
- Address, stuck open or closed
Pool service & repair
- Example ticket
- $350
- What to capture
- Address, gate code, pump or water
Handyman & home repair
- Example ticket
- $275
- What to capture
- Address, access notes, the job
A worked HVAC example on the calculator is 4 missed calls a week, a 35% close rate, and a $650 ticket. Change any field. Compare the estimate with Starter, Pro, or Business.
Which plan fits a small crew
Starter
- Price
- $39
- Minutes
- 200
- A common fit
- Solo handyman, plumbing, or electrical route
Pro
- Price
- $79
- Minutes
- 400
- A common fit
- Pool route or garage-door crew
Business
- Price
- $149
- Minutes
- 755
- A common fit
- HVAC company with heavy after-hours calls
Your own voice is opt-in on Pro and Business. Starter uses the platform voice. Spam and calls under 10 seconds are not billed. At the cap, nothing extra is charged.
Trade pages: HVAC, pool service, garage doors, and handyman. Setup steps are on how it works. Plan details are on pricing.
What it will not do
It will not give electrical, plumbing, or legal advice. It does not handle protected health information. Medical and dental offices are not supported. It will not invent a price you did not approve, message the caller, or connect the caller to someone on the line.
When booking is on, an open Google Calendar window can be held and the job summary is emailed. Photos can be uploaded to the lead. Leave booking off and the request stays in that email. Every call still opens with an AI and recording notice you cannot turn off.
A simple way to try the fit
- Hear a demo call and switch the sample to HVAC, pool, garage, or handyman.
- Put your own missed-call numbers in the calculator.
- Read how forwarding works for AT&T, Verizon, T-Mobile, Comcast/Spectrum Business, and VoIP.
- See plans. Cancel anytime.