Every call answered, even with a full waiting room.

A full waiting room still has a ringing phone. After-hours callers hang up when they hit voicemail. PickRep answers with the hours, services and directions you approved, takes name, number and reason, and emails you the summary.

Not for medical records. PickRep doesn't handle protected health information, and callers needing clinical advice are asked to contact the practice directly. It is meant for massage, wellness and aesthetics businesses without clinical intake. Medical and dental offices are not supported.

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What PickRep says on a typical call

Caller: "Are you open Saturday, and do you take new clients for a massage?" PickRep answers from the profile you approved, takes the message, and never gives clinical advice. Urgent calls sit at the top of the summary.

Features that matter here

Front-desk coverage

Answers while the desk is full, at lunch, and after hours.

Your own voice (Pro)

Record 1–2 minutes. Opt-in. We never claim it cannot be told from you.

No clinical advice

Callers who need clinical advice are asked to contact the practice directly.

Hard cap

400 minutes on Pro. No overage.

Recommended plan: Pro $79/mo · 400 min

Wellness front desks fit Pro ($79/400 min) for volume plus own-voice

What it will not do

  • It will not take medical history or handle protected health information.
  • It will not give clinical advice.
  • It will not serve dental or medical offices.

Common questions

No. Medical and dental offices are not supported. PickRep does not handle protected health information.
AI and recording notice on every call. Transcript-only mode. Recordings deletable. Recordings are kept 90 days and can be deleted.
Massage, wellness and aesthetics without clinical intake. Medical and dental are not supported.
Pro, $79 for 400 minutes, including your own voice.
Yes. Booking is opt-in on every plan: connect Google Calendar and it books open slots, confirmed by voice and email. Leave it off and it takes the request.
Yes, on every plan.

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Don't take our word for it. Listen.

Every call opens with a greeting that names the business, says the caller is talking to an AI assistant, and says the call may be recorded.

Lumen Hair Studio(555) 010-0142 · inbound
Live00:42
PickRep

Example greeting: names the business, says the caller is talking to an I'm the AI assistant, and says the call may be recorded, then asks how it can help.

Caller

Hi, how much is a full balayage? And are you open Saturday?

PickRep

Full balayage starts at $185. Saturday we're open 9 to 4. Want me to have Maya call you to set a time?

Caller

Yes please, it's Dana, 555-201-4821.

PickRep

Got it, Dana at 5-5-5, 2-0-1, 4-8-2-1. Maya will call you back within 30 minutes.

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Hear it answer a clinic call. Then decide.

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Questions? Email support@verofin.co