You're mid-cut, mid-color or mid-appointment when the phone rings. If it goes to voicemail, that caller often tries the next salon on the list. PickRep answers, tells callers your hours, services and prices, and takes a complete message so you can call back between clients.
Caller: "Hi, do you have anything Saturday for a balayage?" PickRep states the hours and the price you approved, then takes name, number and preferred time. You get the summary by email. Turn on opt-in Google Calendar booking and it can book the open slot instead.
Name, number, what they want, and when. Confirms the callback number.
Answers the questions you already publish. You approve every answer.
The summary is in your inbox when you put the phone down.
On every plan, including Starter.
Most solo and small salons fit 200 minutes on Starter ($39/mo)
Every call opens with a greeting that names the business, says the caller is talking to an AI assistant, and says the call may be recorded.
Example greeting: names the business, says the caller is talking to an I'm the AI assistant, and says the call may be recorded, then asks how it can help.
Hi, how much is a full balayage? And are you open Saturday?
Full balayage starts at $185. Saturday we're open 9 to 4. Want me to have Maya call you to set a time?
Yes please, it's Dana, 555-201-4821.
Got it, Dana at 5-5-5, 2-0-1, 4-8-2-1. Maya will call you back within 30 minutes.
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Questions? Email support@verofin.co